2020 Green KRX
I’m with you here although for other car brands I’ve had good experiences. Kawasaki’s dealerships are definitely lacking. I was able to pry the net dealer price out of finance for a KRX and it’s right around 12,500. With that said that’s a ridiculous mark up at MSRP. Thankfully I got mine for 17. I know businesses are intended to make money but after finding that out even with a great deal you still feel shafted. I pretty much grenade my dealers customer service survey. Apart from the price everything else sucked and I don’t have 1 good thing to say other than I’m glad the deal is over and I could enjoy my machine.Exactly. They will stand there and make shit up as they're talking.
A dealership is not intended to be a mechanic shop. Their only purpose and intention is to sell products.
As well as buying laws many years ago that give them a monopoly on selling vehicles, they have a monopoly repairing them too. Theses days, if they hire "mechanics", it's usually a kid right out of a trade HS.
They don't want to spend the money on real specialists or experienced mechanics. And they don't want to see money go to independent shops for warranty work.
When sales people tell you that they don't make a lot on new vehicles, they're talking about themselves as employees. They lie about the markup from the manufacturer. They owners of these dealerships make ridiculous money. Partly because they hire kids out of HS and pay their sales people on shit commission.
You had to get me started on dealerships.
Anyway, I try to avoid ever taking any vehicle to a dealership for any reason. Even under warranty. To many stories. I would be typing all day.