I can tell you first hand that their customer service is lacking lately. I called them out on a bad move they did for Black Friday, and it took them a week to respond.For the first time, I have read some bad reviews about the ST spring setup they are offering, and poor customer service from ST as well.
Correct. Based on the information you give them, they build the set to your needs. I’m not a fan of “one size fits most” the others offer.Shock Therapy supposedly uses spring weights customized for you based on information you provide them.
They really are quite easy if you have the right tools. I picked up a spring compressor off eBay to do my swap out and future adjustments, for the $115 bucks it cost, well worth it. You can view it HERE We pulled my buddies shocks off his car, and had everything disassembled and put back on the car in an hourThis is where things get tricky, as springs are expensive and a PITA to swap out.
Here’s where you have to decide what you are going to carry for weight 90% of the time, and order up the right springs. For the 10% your not, just dial down the shocks.Is a "medium" weight spring going to adequately support your machine for those times when you load it up, or carry a spare tire?
My springs are set to arrive today from ST. When I ordered them, I listed everything on my machine plus any possible additions I might add in the future. I will do a review of them when I install them. (Won’t be for a little while, as I want to get the front end work done by the dealer first)