[Alex1224]

Hello everyone. Just an FYI to check your primary clutch for deep groves. Just got done with the first ride on the KRX and at 351 miles the primary has deep grooves. I felt a very little slip at the 45-47 mph range so I figured I should take a look. It is currently at the dealer and they ordered a new primary. Fortunately the primary clutch part # supersedes to a new number so hopefully it is updated.

 

[Markie]

Mine looks that way also..

 

[Rocky Heap]

so how much wear is "acceptable" with the OP having less than 400 miles on it?

wouldn't think you'd have any functional issues that soon. maybe more cosmetic?

 

[Markie]

Mine is shifting funky.I cleaned it out,it didnt help

 

[Alex1224]

I would hope this wear is not acceptable. My rzr turbo with 4000 miles doesn’t even have a groove like this. Still looks new

 

[Kawi2020]

Hello everyone. Just an FYI to check your primary clutch for deep groves. Just got done with the first ride on the KRX and at 351 miles the primary has deep grooves. I felt a very little slip at the 45-47 mph range so I figured I should take a look. It is currently at the dealer and they ordered a new primary. Fortunately the primary clutch part # supersedes to a new number so hopefully it is updated. View attachment 662

Mine is doing the same but not as bad. I am at 1200 miles and is shifting funny as well

 

[Outrun]

Just curious if you guys with the grooves have early production 2020's?

 

[Alex1224]

Just curious if you guys with the grooves have early production 2020's?

Mine was manufactured 6/2020

 

[Outrun]

Mine was manufactured 6/2020

Did yours come with the new front hubs and A-arms?

 

[Alex1224]

Did yours come with the new front hubs and A-arms?

Yes

 

[Outrun]

I'm gonna keep an eye on mine. Do you happen to know the old and new stock numbers for the part?

 

[Alex1224]

I'm gonna keep an eye on mine. Do you happen to know the old and new stock numbers for the part?

i do not at this time.

 

[Bansheecraig]

V force John stated that this is an issue. He said the clutches are made from too soft of metal. Kawasaki needs to address this ASAP.

 

[2020krixs]

Hello everyone. Just an FYI to check your primary clutch for deep groves. Just got done with the first ride on the KRX and at 351 miles the primary has deep grooves. I felt a very little slip at the 45-47 mph range so I figured I should take a look. It is currently at the dealer and they ordered a new primary. Fortunately the primary clutch part # supersedes to a new number so hopefully it is updated. View attachment 662

mine also did the same thing, it not cosmetic. it's pitted into the both sides of the clutch, it had under 500 miles on it. i talked to the dealer and they told me it would be a while before they could get to it, so i put another 1000 mile on it. it gets worse the more mile you go and you loose your top speed. its at the dealer now.

 

[Alex1224]

Update from the dealer is the new clutch is backordered for 4 weeks. So I’m picking it up and running it until then

 

[hulk]

Mine is also at the dealer for shifting problems, it started shifting like an automatic trans in a car/truck. and new knuckles/lower a arms n ball joints. I hope when they replace them I hope the right side negative camber matches the left side. my right side is way too much negative camber that the outside of my tire doesn't even touch the ground. and the Krx is sitting level. so the front suspension should be the same for both sides. Dealer had it now for a little over a week now.

 

[Speedyg]

Kawi service is just plain AWFUL.

 

[Outrun]

Kawi service is just plain AWFUL.

I don't think it's awful. There are tons of related issues due to C19. You receive the same type of service from Polaris and CanAm.

 

[Speedyg]

I don't think it's awful. There are tons of related issues due to C19. You receive the same type of service from Polaris and CanAm.

There’s a point where it is very valid. (Backordered parts, shipping issues etc.) but great customer service there’s no excuse for.

 

[Alex1224]

Update:

my new clutch came in so I took the cover off to inspect how bad my original one was before it got replaced... well my secondary clutch has a groove in it. Here are photos of both clutches at 600 miles