[AZLivin]

I've test ridden the KRX and found it super comfortable for my 6'4" frame. I'm new to off roading and going to look at a used 2020 KRX this week with low miles. Questions:
-- The owner doesn't know if the updated knuckles and a-arms were installed. He purchased it in April 2020. Is there an easy way for me to tell if they are already on the machine (do they look different) or would I need the VIN? I'm no mechanic.
-- He installed some bits, including a light bar above roof and stereo/speakers. I prefer stock. In most cases, will there be any holes left in the cage, plastics if removed? I realize that's a tough question to answer without seeing pictures.

 

[Thumper]

The new lower arms have a tall 'post' instead of the short stacked 'pyramid'. The knuckle ears are also much thicker. (Green is old, white is new in the photos).

If he installed things right you shouldn't see any drilled holes in the rollcage for the aftermarket parts.

Steering knuckles

been seeing that the krx has weak steering knuckles, watched a video of a guy break his in the rocks, didn't look like he was too hard on it. Called my dealer and found that there is a new part number for them. Looks like kawasaki has addressed the issue. I ordered the new ones just to be safe...

www.krxforum.com

 

[Jraoffroad]

If its an early 2020 and he don't know if the arms are updated there not. There's no telling on the add ons.

 

[BigParm]

He purchased it in April 2020.

I can almost guarantee it has not been updated. I bought mine in May, and had to have it done.
Don’t let that stop you from buying the machine. Buy it, call Kawasaki and get the ball rolling to get the parts updated.

 

[BobX2]

If the owner didn't take it in and have the knuckles replaced, you will have the original version. No big deal, just like BP said. Kawasaki will take care of it, it will just take a while. Get the process started as soon as you take possession of the KRX. Again, no big deal. You can modify what you have with a grinder and about 30 minutes of your time. That process is also described in the thread that Thumper linked above. In post #16 I described what to grind. Don't worry, Kawasaki will still replace them, even if you modify it like that.

 

[AZLivin]

Thanks for the input. The used KRX sold in less than 24 hours before I was able to get there to see it. My options now are limited as there aren't any used ones available. I've been waiting and looking for almost a year and missed out on the 2020 rebates. New 2021 KRX ($22,500 OTD is the best price from any dealer in Arizona. I may consider a YXZ, although it's a very different animal. If anyone knows of used KRX for sale in AZ, pass it along!

 

[BigParm]

The used KRX sold in less than 24 hours before I was able to get there to see it.

I’m in AZ, and you’re correct, they are going full price. My advice, don’t look back at the “could have been”, look at what you want, what works for you, and what’s in your budget

$22,500 for an extremely well built machine, is a good deal. Don’t downgrade based on price.

Or...

You can wait till all this crap is over with, and prices may or may not come down. (I wouldn’t hold my breath)

 

[Ajb9]

Thanks for the input. The used KRX sold in less than 24 hours before I was able to get there to see it. My options now are limited as there aren't any used ones available. I've been waiting and looking for almost a year and missed out on the 2020 rebates. New 2021 KRX ($22,500 OTD is the best price from any dealer in Arizona. I may consider a YXZ, although it's a very different animal. If anyone knows of used KRX for sale in AZ, pass it along!

Here is what I have found lately with used side by sides or anything that rolls for that mater.. people are asking "STUPID MONEY" for used stuff... like they think they can get there taxes and fees back.. unless the seller has a ton of upgrades (that by the way don't increase the value just the sale ability) and not way below what a new one would cost.. THEN WALK OR MOVE ON! There are plenty of new KRX's at the dealers to pick up!
Do not buy a YXZ they tend to get stuck and can't compare to a krx and you won't find a better bang for your buck in the long run!

 

[cgrant5053]

If the owner didn't take it in and have the knuckles replaced, you will have the original version. No big deal, just like BP said. Kawasaki will take care of it, it will just take a while. Get the process started as soon as you take possession of the KRX. Again, no big deal. You can modify what you have with a grinder and about 30 minutes of your time. That process is also described in the thread that Thumper linked above. In post #16 I described what to grind. Don't worry, Kawasaki will still replace them, even if you modify it like that.

Who do I contact @Kawasaki about getting new knuckles and a arms? When I contacted my sales person I talk to her via Facebook almost weekly so I know she’s not trying to screw me but she looked it up in her system that shows recalls and with my vin it didn’t show anything. I bought it in June of last year and definitely can tell it still has the old knuckles. The a arms I’m not really sure cuz until just a few minutes ago I thought the knuckles were the only issue.

 

[BobX2]

Who do I contact @Kawasaki about getting new knuckles and a arms? When I contacted my sales person I talk to her via Facebook almost weekly so I know she’s not trying to screw me but she looked it up in her system that shows recalls and with my vin it didn’t show anything. I bought it in June of last year and definitely can tell it still has the old knuckles. The a arms I’m not really sure cuz until just a few minutes ago I thought the knuckles were the only issue.

I called customer service. Be prepared to sit on hold for 20-30 minutes.
1-866-802-9381

It's not a recall, so that's why it wouldn't show up as one.

 

[BigParm]

I emailed them to get things started. They emailed me back about a week later with a Log# to take to the dealership so they can order the replacement parts.

 

[DuBrock12]

I emailed them to get things started. They emailed me back about a week later with a Log# to take to the dealership so they can order the replacement parts.

I was just told by another owner regarding this issue. I bought mine in March 2020. I have sent two emails to customer service, still awaiting a reply. Please keep posting updates. Thank you.

 

[cgrant5053]

I called customer service. Be prepared to sit on hold for 20-30 minutes.
1-866-802-9381

It's not a recall, so that's why it wouldn't show up as one.

So if it’s not a recall the dealers probably aren’t forced to update it then huh? So I bought my krx like 4 hours away in another state cuz I got a hell of a deal on it $15,999 last summer it’s a 2020 they were trying to make room for 2021. Could I go to a local dealer or are they going to tell me to pound sand since I didn’t buy it from them.

 

[DuBrock12]

So if it’s not a recall the dealers probably aren’t forced to update it then huh? So I bought my krx like 4 hours away in another state cuz I got a hell of a deal on it $15,999 last summer it’s a 2020 they were trying to make room for 2021. Could I go to a local dealer or are they going to tell me to pound sand since I didn’t buy it from them.

If still under warranty they should handle..prepare to get in line. If they are good business people, they should want to earn your business.

 

[cgrant5053]

If still under warranty they should handle..prepare to get in line. If they are good business people, they should want to earn your business.

It’s not under Kawasaki warranty but I bought an extended warranty that’s suppose to be good for any certified garage. I’ll have to call my local dealer and see would rather not take it back to where I bought it cuz it’s almost 4 hours away

 

[BobX2]

So if it’s not a recall the dealers probably aren’t forced to update it then huh? So I bought my krx like 4 hours away in another state cuz I got a hell of a deal on it $15,999 last summer it’s a 2020 they were trying to make room for 2021. Could I go to a local dealer or are they going to tell me to pound sand since I didn’t buy it from them.

Call Kawasaki and talk to them. It is not up to dealers to decide if they want to do it or not.

 

[BigParm]

So if it’s not a recall the dealers probably aren’t forced to update it then huh?

The dealership does not make that call. Once you get a log # from Kawasaki, you take it to them and they order up the parts and perform the update

Could I go to a local dealer or are they going to tell me to pound sand since I didn’t buy it from them.

You can go to any authorized Kawasaki dealer for repair. I purchased my machine at a different dealer then where I currently do business with

It’s not under Kawasaki warranty but I bought an extended warranty that’s suppose to be good for any certified garage.

The repair will not need your warranty as it’s an unofficial recall at this point, and is covered by Kawasaki.

 

[cgrant5053]

Call Kawasaki and talk to them. It is not up to dealers to decide if they want to do it or not.

Sweet you guys are amazing. So glad I joined this forum

 

[cgrant5053]

The dealership does not make that call. Once you get a log # from Kawasaki, you take it to them and they order up the parts and perform the update


You can go to any authorized Kawasaki dealer for repair. I purchased my machine at a different dealer then where I currently do business with


The repair will not need your warranty as it’s an unofficial recall at this point, and is covered by Kawasaki.

Oh thank you that’s exactly what I’d be doing so very informative. You guys rock!