Kawa has record of your issues. In future if a problem they will likely honor you. IMOP. I had issues and asked em this question in regards to water in oil/condensation and thats what they told me..
Not Happy New member - Apache Junction, Arizona
Love, love, love the new Green Beautiful Beast as my girlfriend calls it. Fantastic and smooth on the trail, great over rocks - we're older so we aren't so fast on the trails. Speed isn't our thing. That's the good news.
However...we've owned it for 10 days, have about 8 hours on it and have had it to use for 4 days. Big time bummer. Had it back to the dealer 3 times in 10 days for overheating. Runs normal for about an hour then overheats up to 248 degrees. (think that's as high as the temp in the gauge indicates. Boils over and we have to stop. Each time dealer says it's fixed, take it out - same things. Last time I was able to get video of the fan not working when overheated. It works but intermittent at best. The dealer replaced the radiator cap, thermostat, a hose that had layers that separated, supposedly leaving air in the system.
Here's my big concern. You are supposed to break the motor in for 20 hours. Driving carefully etc. We have had it out 3 times and cooked the engine each time. When you're 15 miles out in the desert you don't have the luxury of call AAA. We would go for a mile and stop. Was really afraid the engine would give out and we wouldn't make it back All this with less than 8 hours on the engine. How is this engine going to be in a year or 3 even if they replace the complete cooling system. I'd like at the very least a new engine. Girlfriend is now afraid to drive it alone and wants a new rig. BTW, we had the Teryx 800 2 place for 4 years never had even one problem other than tires and a battery. Any thoughts?
However...we've owned it for 10 days, have about 8 hours on it and have had it to use for 4 days. Big time bummer. Had it back to the dealer 3 times in 10 days for overheating. Runs normal for about an hour then overheats up to 248 degrees. (think that's as high as the temp in the gauge indicates. Boils over and we have to stop. Each time dealer says it's fixed, take it out - same things. Last time I was able to get video of the fan not working when overheated. It works but intermittent at best. The dealer replaced the radiator cap, thermostat, a hose that had layers that separated, supposedly leaving air in the system.
Here's my big concern. You are supposed to break the motor in for 20 hours. Driving carefully etc. We have had it out 3 times and cooked the engine each time. When you're 15 miles out in the desert you don't have the luxury of call AAA. We would go for a mile and stop. Was really afraid the engine would give out and we wouldn't make it back All this with less than 8 hours on the engine. How is this engine going to be in a year or 3 even if they replace the complete cooling system. I'd like at the very least a new engine. Girlfriend is now afraid to drive it alone and wants a new rig. BTW, we had the Teryx 800 2 place for 4 years never had even one problem other than tires and a battery. Any thoughts?
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Angus, Thanks for the reply. Curious, did you have your problems when brand new? Did they offer to extend the warranty? Did they give you anything in writing. I'm afraid that the high heat to the aluminum engine can cause some real problems long term. Six months isn't much of a warranty.
I don't see why Kawasaki wouldn't help you out, especially since it's the same problem over and over again. Given how crazy things are I don't see them wanting to turn away customers.
Well in my personal experience dealer customer service is far from good. Try the 1800 Kawasaki line.
Was wondering what dealership took care of you? My engine just blew at @60 miles. I live in San Tan Valley, purchased at Kelly's 2 weeks ago.Love, love, love the new Green Beautiful Beast as my girlfriend calls it. Fantastic and smooth on the trail, great over rocks - we're older so we aren't so fast on the trails. Speed isn't our thing. That's the good news.
However...we've owned it for 10 days, have about 8 hours on it and have had it to use for 4 days. Big time bummer. Had it back to the dealer 3 times in 10 days for overheating. Runs normal for about an hour then overheats up to 248 degrees. (think that's as high as the temp in the gauge indicates. Boils over and we have to stop. Each time dealer says it's fixed, take it out - same things. Last time I was able to get video of the fan not working when overheated. It works but intermittent at best. The dealer replaced the radiator cap, thermostat, a hose that had layers that separated, supposedly leaving air in the system.
Here's my big concern. You are supposed to break the motor in for 20 hours. Driving carefully etc. We have had it out 3 times and cooked the engine each time. When you're 15 miles out in the desert you don't have the luxury of call AAA. We would go for a mile and stop. Was really afraid the engine would give out and we wouldn't make it back All this with less than 8 hours on the engine. How is this engine going to be in a year or 3 even if they replace the complete cooling system. I'd like at the very least a new engine. Girlfriend is now afraid to drive it alone and wants a new rig. BTW, we had the Teryx 800 2 place for 4 years never had even one problem other than tires and a battery. Any thoughts?
Wow I think this might be the 4th or 5th engine here that blew. Can you report back on what the dealer said failed?Was wondering what dealership took care of you? My engine just blew at @60 miles. I live in San Tan Valley, purchased at Kelly's 2 weeks ago.
You could cut a used oil filter open and look inside. If it's full of metal then go back to the dealer, but I wouldn't expect a problem when using good synthetic oil.
I know there were some engines that blew for the early 2020's but they got on it n fixed the problem but never heard what the problem was.Wow I think this might be the 4th or 5th engine here that blew. Can you report back on what the dealer said failed?
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